No internet
WiFi connected but no internet
Read the complete step before making changes. Stop if unsure or if new warnings appear.
Open the same website on a phone on the same WiFi. Switch off mobile data briefly so that the test actually runs over WLAN. Also test a second website. If all devices have the problem, it is more likely the router or provider.
Click on the network icon at the bottom right. Turn off Wi-Fi, wait ten seconds and turn it back on. Choose your known network; have the WiFi password ready.
Only on your own router and not during an update: Inform other users, as the Internet and Internet telephony will be interrupted briefly. Unplug the power plug for about ten seconds and plug it back in. Wait a few minutes. DO NOT press the reset button; it can delete settings.
For a private VPN, click “Disconnect” in its app. You can find the proxy under Settings → Network and Internet → Proxy. Note existing settings before making a change and restore them after testing. Do not change company VPN or required settings.
Windows 11: Settings → System → Troubleshoot → Other troubleshooters → Network and Internet. Windows 10: Update and Security → Troubleshoot → Additional troubleshooters → Internet Connections. Follow the questions; it can launch “Request Help”.
Search for “cmd” in the Start menu and open Command Prompt as administrator. Type ipconfig /flushdns and press Enter. After confirmation, reopen the browser and test the page. This command does not delete personal files.